Effective date: 24-September-2022
Updated on: 16-October-2025 This
Privacy Policy explains the policies of https://improve.sk/ on the collection, use, disclosure and protection of personal data we collect when you access https://improve.sk/ (the "Service"). This Privacy Policy defines and describes your privacy rights and how you are protected under applicable privacy laws. By using our Service, you are consenting to the collection and use of your personal data in accordance with this Privacy Policy. Please do not access or use our Service if you do not consent to the collection and use of your information as outlined in this Privacy Policy. This Privacy Policy has been created with the help of CookieScript Privacy Policy Generator .
WHAT INFORMATION DO WE COLLECT, FOR WHAT PURPOSES, AND ON WHAT LEGAL BASIS.
The definitions of legal basis used below are understood as follows:
Legitimate interest: interest of the Company or of a third party, provided that your interests or the fundamental rights and freedoms are not overriding, and such use of your persona; details balanced against your human rights and freedoms.
Contract performance: processing your personal data where it is necessary for the performance of a contract to which you are a party or to take pre-contractual measures before entering such a contract.
Legal Obligations: processing your personal data where it is necessary for compliance with a legal or regulatory obligations that we are subject to.
Consent: your consent shall mean any freely given, specific, informed, and unambiguous indication of your wishes by which you, by a statement or by a clear affirmative action, signify your agreement to the processing of personal data relating to you. We can request your consent for processing when we do not have another legal basis for processing your data.
USAGE DATA
What We Collect: Information on how users interact with our website or application, including pages visited, time spent on pages, click paths, and browser details.
Purpose: To analyze user behavior, optimize performance, and enhance the user experience. Retention
Period: 30 days
Legal Basis: Legitimate Interests
CONTACT INFORMATION
What We Collect:Work Address, Email
Purpose: To ensure accurate service delivery and support account-related communication.
Retention Period: 30 days
Legal Basis: Legitimate Interests
PAYMENT & FINANCIAL INFORMATION
What We Collect: Billing Information
Purpose: To securely process transactions and maintain compliant financial operations.
Retention Period: 365 days
Legal Basis: Contractual Necessity
HOW WE OBTAIN YOUR PERSONAL DATA
We collect information directly from you when you:
- fill in a form,
- use our services,
- communicate with us.
In some cases, providing personal data is a legal or contractual requirement (for example, billing information or VAT ID).
SHARING OF PERSONAL DATA
iMprove GROUP, s.r.o. may share personal data with the following categories of recipients:
With your consent: only for purposes for which you have explicitly given your consent.
Personal data is not transferred to third countries outside the European Economic Area (EEA).
DATA SUBJECT RIGHTS
You have the following rights:
- Right of access – you may request a copy of the personal data we hold about you.
- Right to rectification – you can request correction of inaccurate or incomplete data.
- Right to erasure (right to be forgotten) – in certain circumstances, you may request deletion of your personal data.
- Right to restrict processing – you can request the limitation of processing in specific cases.
- Right to data portability – you have the right to receive your data in a structured, commonly used, machine-readable format and transfer it to another controller.
- Right to object – you may object to the processing of your personal data in certain situations.
- Right to be informed – you have the right to be clearly and transparently informed about how we process your data.
Withdrawal of consent
You have the right to withdraw your consent to the processing of personal data at any time.
Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
You can modify or withdraw your consent directly through the cookie banner on our website or by contacting the controller using the contact details provided below.
Exercising your rights
You can exercise your rights by contacting us via email at improve@improve.sk.
Your request will be processed within one month; in justified cases, this period may be extended by two additional months, with a reasoned notification.
RIGHT TO LODGE A COMPLAINT
If you believe that the processing of your personal data violates your rights, you may file a complaint with:
Office for Personal Data Protection of the Slovak Republic
Website: www.dataprotection.gov.sk
SECURITY
Although no system is completely secure, we implement appropriate technical and organisational measures to protect your personal data, including:
- contractual confidentiality obligations with all third parties,
- physical, technical and administrative measures to prevent unauthorised access,
- limiting access to data only to employees who need it to perform their duties.
CHANGES TO THIS POLICY
We regularly review these principles and reserve the right to update them in accordance with applicable laws.
The updated version becomes effective immediately upon publication on our website.
We recommend reviewing these principles periodically to stay informed about any changes.
CONTACT US
If you have any questions about the processing of your personal data, please contact us:
Controller: iMprove GROUP, s.r.o.
Address: Idanská 39, 040 11 Košice, Slovakia
Email: improve@improve.sk
Website: https://improve.sk/
Phone: +421 55 303 6342
Data Protection Officer:
Marián Murín
Email: murin@improve.sk
Phone: +421 905 414 474